Higertech Telemetry

1. About Higertech Telemetry

Higertech Telemetry is a telemetry monitoring application designed to monitor field stations and telemetry devices, including but not limited to:

• Automatic Water Level Recorder (AWLR)
• Automatic Rainfall Recorder (ARR)
• Automatic Weather Station (AWS)
• Early Warning System (EWS)
• CCTV Monitoring
• Other telemetry and environmental monitoring devices

The application provides dashboards, GIS maps, charts, station management, notifications, and monitoring features for authorized users.

2. Information We Collect

Depending on how you use the application, we may collect the following information:

• User account information (name, email, user ID)
• Authentication information
• Device information (model, operating system, app version)
• Network information
• Location information (GPS)
• Camera access
• Storage access
• Push notification token

3. How We Use Your Information

The collected information is used to:

• Authenticate users securely.
• Provide telemetry monitoring services.
• Display station information and telemetry data.
• Display maps and user location.
• Deliver push notifications and early warning alerts.
• Improve application performance.
• Diagnose technical issues.
• Maintain application security.
• Provide customer support.

4. Permissions

The application may request the following permissions depending on the features you use.

• Location — To display your location and support map functionality.
• Camera — To capture photos for reports, station documentation, or monitoring activities.
• Storage — To save local application data, cache files, and select photos from your device.
• Internet — To communicate with backend services.
• Notifications — To receive telemetry alerts and system notifications.

Permissions are only used for application functionality and can be revoked through your device settings.

5. Firebase Services

This application uses Google Firebase services, including:

• Firebase Authentication
• Firebase Cloud Messaging (FCM)

These services are used to authenticate users and deliver push notifications securely. Firebase may collect limited technical information according to Google's Privacy Policy.

6. Data Sharing

We do not sell, rent, or trade your personal information.

Information may only be shared:

• To comply with applicable laws.
• To protect our legal rights.
• With trusted service providers supporting the application.

7. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to use commercially acceptable methods to protect your information, no method of electronic transmission or storage is completely secure.

8. Data Retention

Your information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information.
• Withdraw application permissions through device settings.

10. Children's Privacy

Higertech Telemetry is intended for professional and organizational use. It is not designed for children under the age of 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

12. Contact Us